Support & Services
JAFtech has developed a reputation for having a flexible manufacturing capability, which allows us to work with customers to develop their concepts of new and innovative fluorescent fixtures and retrofit kits.
Working jointly with Energy Service Companies (ESCO's), Engineers, lighting specifiers, retrofitters and end users to assure successful projects by:
- Designing solutions for energy conservation using high efficiency JAFtech fluorescent and compact fluorescent lighting products
- Design retrofit kits for converting or de-lamping existing fluorescent fixtures
- Designing custom retrofit and de-lamping kits for specialty fixtures such as air-handling recessed lighting
- Identifying fixtures that are not cost effective to retrofit due to age or inefficiency
- Aiding our customers to achieve their installation cost targets
- Pointing out master/satellite ballast opportunities (having more than one fluorescent fixture powered with a single ballast) for additional cost savings
- Recommending de-lamping opportunities where the existing fixture's lumen output exceeds light levels current requirements
- Preparing labeled photometric lighting designs using JAFtech fixtures with light level assessment and point-to-point information
- Provide an interactive custom Return on Investment (ROI) calculator on our website
- Provide detailed project and/or custom project box labeling
- Utilize product packaging to minimize waste disposal
- Arranging direct to site shipping anywhere in North America
- Minimizing on-site labor costs by shipping completely assembled electrician friendly fixtures and retrofit kits with color-coded leads, installation hardware and detailed installation instructions
- Providing a North America wide toll-free customer help line for technical support or product information at 1-888-JAFtech (523-8324)
- Provide technical support via our video teleconferencing facility